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BT/CT/ST
Series LCD
Monitor Warranty Policy
The
foregoing warranty is exclusively and hereby supersedes all
other warranties, with the exception of any warranties
required and or implied by Federal Law or State Law as
limited and varying from State to State. Sceptre
Technologies, Inc. warrants this product to be free from
defects in material and workmanship and agrees to repair or
replace those parts which prove defective, by a Certified
Sceptre Technician, under the following terms and
conditions.
Coverage Limitation
- This warranty is only valid for the original purchaser,
and is not transferable thereafter.
- Limited
Three (3) Years Parts and One (1) Year Labor
Warranty. Within a period of Three (3) Years [One (1) Year
for LCD screen] from the
original date of purchase, Sceptre will repair or replace
all parts found to be defective free of charge, with the
exclusion of the terms set-forth in item # 6, under
warranty conditions below. In the event that the product required
for replacement is no longer in production and/or is
obsolete, Sceptre will repair the unit with similar or like
parts of equal value. If a similar or like part is not
available, a charge may be incurred to the owner, for any
upgraded part substituted.
Warranty
Conditions
The above limited warranty is subject to the following
conditions:
- Sceptre
warrants the product free from defects in material or
workmanship under normal operation.
- Defects
warranted by Sceptre are as follows: Defects which occur
during normal operation; the warranty does not extend to
damage caused by attempted repair by anyone other than a
certified Sceptre Technician, damage due to alteration
by the end user, faulty installation, damage to parts
and/or products due to abuse, misuse, accident, improper
maintenance, mishandling or use in violation of user
instructions as furnished by Sceptre, damage due to
improper packaging in shipment or any natural acts of
God.
- Warranties
can only be honored if the product is purchased and send
back for repair form within the U.S.A. and Canada
separate terms and conditions apply internationally.
- Any
replacement parts furnished at no cost to the purchaser
in fulfillment of this warranty are warranted only for
the unexpired portion of the original warranty. Any
service or repair provided outside the scope of this
limited warranty shall be at SCEPTRE rates and terms
then in effect.
- Under
no circumstances is Sceptre obligated or responsible,
under its terms of warranty, for any hardware,
components and software bundled with its original
product, Software or otherwise. In addition, Sceptre is
not liable for warranty on any unit that has been
damaged as direct or indirect result of Buyers'
"Value Added Feature."
- LCD
exclusion: Sceptre does not warrant burned pixels on any
and or all LCD displays.
- NORMAL
"WEAR AND TEAR" ARE NOT COVERED BY THIS
WARRANTY. FURTHER, SCEPTRE TECHNOLOGIES HEREBY RESERVES
THE RIGHT TO DETERMINE "WEAR AND TEAR" ON ANY
AND ALL PRODUCTS.
- SCEPTRE
is not responsible for damages of any kind including,
but not limited to, direct or indirect damages, lost
profits, lost savings, or other special incidental,
exemplary or consequential damages whether for breach of
contract, tort or otherwise, or whether arising out of
the use of or inability to use the product, even if
SCEPTRE TECHNOLOGIES, INC. or any dealer, distributor or
authorized service provider/partner has been advised or
the possibility of such damages, or any claim by any
other party.
To
Obtain Warranty Service, please follow instructions below:
- Owners'
registration card must be completed and returned with
proof of purchase to Sceptre within seven (7) days
of receipt of your monitor. Only the original serialized
warranty card and original registered name on the card
will be eligible for coverage under this policy and
entitled to the benefits offered herein.
- Contact
the Customer Service Department at Sceptre (800) 788-2878 Monday through Friday 8:30 to 5:30
Pacific Coast Time to determine the nature of the
problem. If product needs to be returned for repair, an
RMA (Return Merchandise Authorization) number will be
issued. Sceptre will not accept any returned products
without an RMA number.
- The
following guideline apply when shipping a monitor for
repair:
a. Include the bill of sale or purchase, your
name, address, and the RMA number.
b. All products being returned for warranty
service must be carefully packed in a sturdy box
with sufficient packing materials and sent freight prepaid.
c. All components, documentation and accessories
must be included.
d. The RMA# must be clearly printed on the
shipping label (not on the box). Postage, insurance,
and/or shipping costs incurred in returning equipment
for warranty service are your responsibility. If product
test "Good," without defect return postage is
the responsibility of the registered owner.
- Sceptre
Technologies, Inc., is not responsible or liable, for
missing components or damage to the unit caused by any
shipping to or from any Authorized Sceptre Service
Center. All claims or damage should be directed to the
appropriate shipping carrier.
SHIPPING ADDRESS (U.S.A.)
ATTENTION: RMA DEPT.
SCEPTRE TECHNOLOGIES, INC.
16800 E. GALE AVENUE
CITY
OF INDUSTRY, CA 91745
TAMPERING OR OPENING THE PLASTIC CASE, WILL VOID THIS
WARRANTY IN ITS ENTIRELY.
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