E246BV-FMQC

HDTV

  • 24" LED 1080P HDTV
  • High Resolution 1920 x 1080
  • 1 x HDMI Port
  • Support MHL Function
  • Energy Star V7.0

MANUALS

FREQUENTLY ASKED QUESTIONS

Q:The video card driver is not up to date, how can I fix this? ?
A:

  1. Find out what card you have by going into the Display Settings of your Operating System.  You will be able to see your video card name.
  2. Most video cards are from two companies, nVidia and AMD (formally ATI). You will need to download the latest driver to update your card. Here are the links:
    • nVidia: http://www.nvidia.com/Download/index.aspx?lang=en-us

    • AMD (formally ATI):  http://support.amd.com/us/Pages/AMDSupportHub.aspx

    • Note: If your video card is not from nVidia, please search for the card on Google (www.google.com) or  visit www.sceptre.com for additional technical support and Live Chat with Customer Tech Support.

  3. Download the newest driver and remove the old driver from the system.  You will also need to remove the plug and play detected monitor driver.
  4. Reboot your computer and install the newest video card driver.
  5. You will need to reboot an additional time (reboot twice) for the system to detect the monitor, then you can adjust the monitor resolution.

CONTACT US

CUSTOMER SERVICE

Phone#:
1-800-788-2878
1-626-369-3698
Email: SceptreCS@Sceptre.com

TECH SUPPORT

Phone#:
1-800-788-2878
1-626-369-3698
Email: SceptreCS@Sceptre.com
Live Chat

HOURS OF OPERATION

Monday to Friday 9:00AM ~ 5:30PM PST
Please have your Product/Serial # ready.