A Christmas Story....
I bought this TV 2 years ago at the pre Black Friday sale at Walmart and it came with a One Year Warranty. Exactly one year and a day later the TV totally quit working and I thought I was screwed!. Well, seeing as I didnt actually receive the TV for 3 weeks after the sale I figured Id try to get it fixed under warranty. Luckily I saved my receipts and shipping info, etc. After a couple of conversations with customer service at Sceptre they agreed to fix it under warranty. Of course I had to pay shipping to CA which was $38. They told me not to include the stand or remote and that it would take a few weeks to fix and return. I sent it out USPS/Post Office 9 days before Christmas. To my amazement, right on Christmas Eve, just 8 days after sending it out, a BRAND NEW TV WITH STAND AND REMOTE arrived on my doorstep... coulda knocked me over with a feather. It was the best Christmas present ever, without a doubt !!!! I dont know if they do this for everyone, or they were just jammed up or what, but I just had to tell the story. Also, I was worried that this might sound like one of those made up reviews, but I guarantee you that it is the absolute truth ! Thank You Sceptre !!!!!